1. Information We Collect
We may collect personal information from you when you provide it to us directly, such as when you register for our services, sign up for newsletters, or communicate with us via phone, SMS, or email. The information we collect may include:
Phone Number: Used for communications such as text messages (SMS), phone calls, or service-related notifications.
Email Address: Used to send you newsletters, promotional offers, account-related notifications, or customer service communications.
2. How We Use Your Information
Your phone number and email address will be used exclusively for the following purposes:
To provide service updates, confirmations, and transactional communications.
To send marketing communications, promotions, or special offers (only if you have opted in to receive such communications).
To respond to customer service inquiries or support requests. To verify your identity and ensure the security of your account.
3. Sharing and Disclosure of Information
We respect your privacy. We do not sell, rent, or share your personal information with third parties or affiliates for their own marketing or promotional purposes.
In particular, Pro Strong Cleaning Services. does not sell, rent, or share SMS opt-in information, SMS consent records, or mobile phone numbers with third parties or affiliates for their own marketing or promotional purposes.
We may share personal information with trusted service providers that perform services on our behalf, such as SMS delivery, email delivery, website hosting, analytics, customer support, and other business operations. These service providers may access or process your information only as necessary to provide services to Pro Strong Cleaning Services and are required to protect your information.
We may also disclose information when required by law, legal process, or to protect our rights, users, or business.
In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable privacy laws.
4. SMS Communications
If you voluntarily opt in to receive SMS messages from Pro Strong Cleaning Services, your mobile phone number and SMS consent information will be used to send the types of messages described at the time of opt-in.
SMS messages may include service updates, appointment notifications, promotions, special offers, and marketing messages. Message frequency varies. Message and data rates may apply.
You may opt out of marketing SMS messages at any time by replying STOP to any message you receive from us. For assistance, reply HELP or contact us using the information provided below.
Providing consent to receive SMS messages is not a condition of purchasing any goods or services.
Pro Strong Cleaning Services does not sell, rent, or share your SMS opt-in information, SMS consent information, or mobile phone number with third parties or affiliates for their own marketing purposes.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to improve website functionality, understand how visitors use our website, and improve our services and marketing efforts.
These technologies may include cookies, pixels, tags, web beacons, and analytics tools. These technologies may collect information such as browser type, device information, pages visited, interactions with our website, and general usage patterns.
We may use analytics and similar technologies provided by third-party service providers to understand website traffic and user behavior. These providers may process information on our behalf to provide analytics, measurement, advertising, or other website-related services.
Depending on your browser, device, or location, you may be able to control or limit certain cookies and tracking technologies through your browser or device settings.
6. Opting Out of Communications
You may opt-out of receiving marketing or promotional communications from us at any time:
SMS: By replying “STOP” to any text message you receive from us.
Email: By clicking the “Unsubscribe” link in any promotional email.
Please note that even if you opt out of marketing communications, you may still receive important account-related or transactional messages.
7. Data Security
We take the protection of your personal information seriously and implement industry-standard security measures to safeguard your phone number, email, and other personal data from unauthorized access, use, or disclosure.
8. Retention of Information
We will retain your phone number and email address only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely dispose of it.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
The right to access, correct, or delete your personal information.
The right to object to or restrict certain uses of your information.
The right to request a copy of your information in a portable format.
10. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website or notifying you via email or SMS. Your continued use of our services constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your phone number and email, please contact us at:
Phone: (508) 488-7499
Email: [email protected]
Address: 31 Richardson Cir, Framingham MA 01702.
FAQs
Quick Answers for Your Cleaning Concerns
What sets Pro Strong Cleaning Services apart from competitors?
We prioritize reliability, efficiency, and use eco-friendly products for thorough, safe cleaning.
Are your cleaning products safe for pets and children?
Yes, all our cleaning products are non-toxic and safe for both pets and children. We prioritize your family’s health and safety by selecting environmentally friendly and effective cleaning solutions.
Do I need to provide any cleaning supplies or equipment
No, our team comes fully equipped with all necessary supplies and equipment to efficiently clean your space. However, if you have specific products you prefer us to use, please feel free to let us know.
How do you determine your rates
Our rates are based on the size of the area and the type of services required. We offer free estimates and customizable services to fit your budget and needs.
Can I schedule a recurring cleaning service
Yes, we offer weekly, bi-weekly, and monthly cleaning services to fit your schedule
What is your policy if something gets damaged during cleaning
We are fully insured and responsible for any damages during our services, ensuring quick resolution.